Redesigning the user experience design of the Office of the Information Privacy Commissioner of Ontario (IPC) to make it WCAG compliant

Background:

The Office of the Information Privacy Commissioner of Ontario (IPC) is responsible for protecting privacy rights and ensuring that organizations are in compliance with privacy laws in the province of Ontario, Canada. However, their previous website was not accessible to individuals with disabilities and did not meet the requirements of the Web Content Accessibility Guidelines (WCAG). The IPC realized that they needed to update their website to make it more accessible and WCAG compliant.

Objective:

The objective of this project was to redesign the user experience design of the IPC website to make it WCAG compliant and accessible to individuals with disabilities. The goal was to ensure that all users, regardless of their abilities, could easily access and use the information and resources available on the website.

Methodology:

A team of experienced user experience designers and developers was assembled to undertake the redesign of the IPC website. The team worked closely with the IPC to understand their needs and to create a design that met their requirements. The team also conducted accessibility audits of the existing website and analyzed user data to understand the needs of users with disabilities.

The team then created a new user experience design for the IPC website that was WCAG compliant. The new design was user-centered, with a focus on simplicity and accessibility. The design incorporated features such as high-contrast color schemes, larger text sizes, and alternative text for images to ensure that the website was accessible to individuals with visual impairments. The design also included keyboard navigation, headings, and clear labeling to make it easier for users with motor impairments to use the website.

The new design was then implemented using HTML, CSS, and JavaScript, and the IPC website was launched.

Results:

The redesign of the IPC website was a success, and the new website received positive feedback from users. The new website was WCAG compliant and accessible to individuals with disabilities, making it easier for all users to access and use the information and resources available on the website.

The new design also improved the overall user experience, making it easier for users to find the information they were looking for and to complete tasks on the website. The website’s accessibility features also helped to build trust with users, as they could be confident that the website was designed with their needs in mind.

Conclusion:

The redesign of the IPC website was a success, and has had a positive impact on the user experience and accessibility of the website. The new design is WCAG compliant and accessible to individuals with disabilities, making it easier for all users to access and use the information and resources available on the website. The website’s improved user experience and accessibility features have helped to build trust with users and have improved the overall user experience on the IPC website.